"Are new users getting it?"
Product / App Review
A focused expert review of your first-run experience and activation flow to find where new users get confused, stall out, or drop off entirely.
What's included
- First-run experience walkthrough
- Activation flow friction points
- Empty state & guidance review
- Time-to-value assessment
- Prioritized findings report
- 48-hour turnaround
Best for
First-run & activation flows
How the review works
AI prepares the evidence and draft observations. A reviewer validates, prioritizes, and approves every finding. You receive a person's judgment, not an automated report.
AI prepares
- •Onboarding flow capture
- •Step-by-step screenshots
- •Time-to-value heuristic scan
- •Empty state & guidance extraction
- •Draft friction observations
- •Priority suggestions
Your reviewer decides
- •Validate the activation-flow findings
- •Discard false positives
- •Identify missing context or dead ends
- •Apply product judgment to priorities
- •Recommend activation improvements
- •Approve the final report
Expertise matched to this review
Product designers, UX professionals, product managers and user researchers with onboarding and activation expertise.
The exact expertise matched depends on your submission and may include additional specialists where needed.
What to prepare
- •URL or staging access
- •First-run / activation flow to focus on
- •Current activation metric if known
What your report looks like
Every report follows the same clear structure, so you always know what you're paying for and what to do with it.
Executive summary
High-level read on what the reviewer found and where to start.
Prioritized findings
Issues ranked by impact (critical, high, medium, minor), not by count.
Why each finding matters
Context, evidence, and the consequence of leaving it alone.
Recommendations
Specific, plain-language suggestions for each finding.
Action plan
A sequence for what to fix first, and what can wait.
Reviewer sign-off
The report is approved and signed off by a person accountable for it.
Turnaround: 48 hours
Free 15-min call to see if this review is the right fit.
Not sure this is the right review?
Let us figure it outAfter the review
Keep watching after you launch.
Watchers can continue checking your live site for changes and problems after your professional review is complete.
Learn about WatchersCase studies, coming soon
We're assembling a small set of anonymized case studies from reviews that changed a team's direction. In the meantime, you can read a full sample report or see what other teams have said.
Keep exploring
Often reviewed together
Reviews that a thoughtful practitioner would recommend alongside this one.
Not sure this is the right fit?
Answer 4 quick questions and we'll recommend one.